How to Have Those Hard Conversations, with Daphne Davis

Daphne Davis at Pinnacle Senior Placements talks about how to have those difficult family conversations. Every single day she has these types of conversations with families. She suggests keeping an attitude of love in your heart and to try hard when discussing changes to be gentle and use affirmations, letting your loved ones be part of the decision-making. What often happens is we get to a point of frustration and anger, which gets in the way of the conversation. She encourages having a trusted third-party expert come with you. Suddenly the conversations come with a bit more credibility.

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