Episode 136

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Published on:

1st Feb 2025

Vetted Experts: National Placement and Referral Alliance

Daphne Davis from Pinnacle Senior Placements in Seattle, Washington joins Suzanne Newman on the Answers for Elders Radio Show to talk about providing nationwide assistance for people seeking answers.

Daphne says, "When you're looking for someone to help you guide you through this maze of options, ask for referrals in terms of what are other families — and I would specifically ask for, I want to know about your hardest ones. You know, I want to know about the ones that you had to work hard. What was the outcome? And it doesn't have to be all rosy. We're human beings, right? We know that things can go sideways. That's the uniqueness of each story.

"I am president of the chapter in the State of Washington for NPRA, the National Placement and Referral Alliance. It is a trade association specific for referral and placement agencies. They have a code of ethics that they are developing nationwide, much like you would think of the Bar Association for attorneys, but certainly not at that level of sophistication. It allows me to be able to have vetted people in most states that can provide the level of guidance that I would want for for any of my clients.

"And so that really does my heart well in terms of being able to be a part of Answers for Elders and having this nationwide presence, that we can start to establish a a litmus, a benchmark of what consumers can expect. And the other piece that NPRA does is really focuses on legislation about family choice, being able to protect our seniors and not being bombarded by a constant information that's not appropriate or feeling like they don't have choice. So that's something that NPRA is very, very focused on. I wanted to share with you that information on how can I help people nationwide when I'm sitting in the Seattle greater area."

Daphne adds, "It's very hard to know who I'm supposed to trust these days. And so there's there's some ways of just vetting people through NPRA. There's a test that's designed specifically for referral agencies, and you can look for a little CPRS [logo], which is Certified Placement and Referral Specialist, and it's very akin to little letters behind someone's name. CSA, Certified Senior Advisor. And the difference between the two is the CSA is broad — it's for many, many different disciplines of help and support to our senior communities — and the CPRS is specific to [people] like myself. So that's one thing that you can look for."

Reach Pinnacle at 1-855-734-1500 or visit PinnacleSeniorPlacements.com.

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About the Podcast

Pinnacle Placements & Seniors
Pinnacle Senior Placements helps find superior housing options for the elderly in your family by doing the right thing for the right reason every time. Pinnacle was established out of a pure desire to serve the elderly and their families.

We meet with families face to face. During the meeting, your advisor will listen carefully to gain a clear understanding of your loved one’s personality and needs.

Our team believes that your loved one is much more than a list of diagnosis, symptoms, and behaviors. Your loved one is vital and deserves to maintain his/her life quality and purpose. This is why you can be sure we will provide options to help maintain his/her dignity and quality of life. Your family member will be treated with genuine compassion and care.

About your host

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Daphne Davis

Daphne leverages her strong business and entrepreneurial background in running Pinnacle Senior Placements. Since 1985, she has experienced handling management positions and establishing her own business. Being in these positions of responsibility allowed her to enjoy the freedom of implementing the credo of “doing the right thing for the right reason every time.”

In 2001, Daphne was introduced to senior care. She continues to enjoy serving elders and their families to this day.

Daphne has been devoting her time for the last 25 years as a loving wife and as a hands-on mother to two boys. She attends family, school, and sporting events while still having a full-time career. Her interests include playing the organ/piano for choir and church services. Aside from that, she also loves traveling both domestically and internationally with her husband and friends.